1. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number, company)
- Job posting details and hiring requirements
- Candidate application data you submit for AI analysis
- Communication preferences and feedback
- Payment and billing information
Automatically Collected Information
When you use our services, we automatically collect:
- Usage data (features used, time spent, click patterns)
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, errors encountered)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Provide and improve our AI-powered lead qualification services
- Process and analyze candidate applications using Claude AI
- Communicate with you about our services and support
- Generate insights and recommendations for your hiring process
- Ensure platform security and prevent fraud
- Comply with legal obligations and enforce our terms
- Use anonymized data for remarketing purposes through advertising platforms such as Google Ads and Meta, in accordance with their respective data policies
3. Information Sharing
We do not sell, trade, or rent your personal information to any third party. We may share limited information only in the following circumstances:
- Service Providers: Anthropic (Claude AI), payment processors, and hosting providers, solely for the purpose of operating our services and under contractual confidentiality obligations
- Business Transfers: In the case of a merger, acquisition, or sale of assets, with notice to affected users
- Legal Requirements: When required by law, subpoena, or to protect our rights and the safety of others
- With Your Consent: Other third parties with your explicit, documented permission
SMS, Text Messaging, and Mobile Opt-In Information
No mobile information, phone numbers, or SMS consent data will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. Information sharing to subcontractors in support services, such as customer service or message delivery, is permitted only to the extent necessary to provide the service you requested. All the categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, affiliates, subsidiaries, parent companies, or partners for any purpose.
4. SMS and Text Messaging Communications
By providing your phone number and opting in through our lead forms or website, you consent to receive recurring SMS text messages from VSL Hire LLC regarding your application, account, appointments, updates, and related business communications.
- Message Frequency: Message frequency varies based on your interactions with us
- Cost: Message and data rates may apply. Your mobile carrier may charge standard rates for messages
- Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. After replying STOP, you will receive a confirmation message and no further messages
- Help: For help, reply HELP to any message or contact us at team.vslhire@gmail.com
- Supported Carriers: Messages are supported on all major US carriers. Carriers are not liable for delayed or undelivered messages
- Data Usage: Your mobile opt-in data and consent will not be shared with any third parties for marketing purposes. See Section 3 above for full details
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training on data protection
- Secure hosting infrastructure with backup systems
6. AI Processing and Claude Integration
Our service uses Anthropic's Claude AI to analyze candidate applications. Please note:
- Candidate data is processed by Claude AI for qualification scoring
- We follow Anthropic's data usage policies and security standards
- AI analysis is performed in real-time and results are stored securely
- No candidate data is used to train AI models without explicit consent
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request data portability or restrict processing
- Withdraw consent for data processing (where applicable)
- File complaints with relevant data protection authorities
8. Data Retention
We retain personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and resolve disputes
- Improve our AI models and service quality (with consent)
- Enforce our agreements and protect our rights
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: team.vslhire@gmail.com
- Address: 11804 Chateaubriand ave, Orlando, FL, 32836
