1. Acceptance of Terms
By accessing or using VSL Hire's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Service
VSL Hire provides AI-powered lead qualification services for hiring and recruitment purposes. Our platform:
- Analyzes job applications using advanced AI technology (Claude by Anthropic)
- Provides qualification scores and insights for candidate evaluation
- Integrates with your existing recruitment workflows
- Offers analytics and reporting on hiring performance
3. User Accounts and Registration
To use our services, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Be at least 18 years old or the age of majority in your jurisdiction
- Represent a legitimate business entity for commercial use
- Notify us immediately of any unauthorized account access
4. Acceptable Use Policy
Permitted Uses
You may use our services for legitimate hiring and recruitment purposes, including:
- Analyzing job applications and candidate qualifications
- Improving your hiring process efficiency
- Generating insights for recruitment decision-making
Prohibited Uses
You agree not to:
- Use the service for any unlawful, discriminatory, or fraudulent purposes
- Violate any applicable employment laws or regulations
- Attempt to reverse engineer, hack, or exploit our AI systems
- Share your account credentials with unauthorized parties
- Submit false, misleading, or inappropriate candidate data
- Use the service to spam, harass, or harm any individuals
- Harvest applicant data for unrelated purposes, solicit them outside of intended job use, or repurpose any candidate information for resale or third-party use
5. Data and Privacy
Your Data
You retain ownership of all data you submit to our platform. You grant us a limited license to process this data to provide our services.
Candidate Data Protection
You are responsible for:
- Obtaining proper consent from candidates for data processing
- Complying with applicable data protection laws (GDPR, CCPA, etc.)
- Ensuring accuracy and legitimacy of submitted candidate information
- Implementing fair and non-discriminatory hiring practices
6. AI and Machine Learning
Our service uses artificial intelligence to analyze candidate data. You acknowledge that:
- AI recommendations are tools to assist human decision-making
- Final hiring decisions remain your responsibility
- AI systems may have limitations and should not be the sole basis for decisions
- You will review AI outputs for accuracy and fairness
- We continuously improve our AI models based on aggregate usage patterns
7. Payment Terms
Billing and Payments
- Subscription fees are billed monthly or annually as selected
- All fees are non-refundable except as required by law
- Prices may change with 30 days' notice
- Late payments may result in service suspension
- You are responsible for all applicable taxes
Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
8. Intellectual Property
VSL Hire retains all rights to:
- Our proprietary software, algorithms, and AI models
- The VSL Hire brand, trademarks, and service marks
- Any improvements or derivative works created from our services
- Aggregate and anonymized insights derived from platform usage
9. Service Availability and Support
Service Level
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We provide:
- Regular platform maintenance and updates
- Customer support during business hours
- Security monitoring and incident response
- Backup and disaster recovery procedures
10. Disclaimers and Limitations
Service Disclaimers
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Accuracy or completeness of AI-generated recommendations
- Compliance with all applicable employment laws
- Uninterrupted or error-free operation
No Guarantee of Results
We do not guarantee specific outcomes or hiring success. Results may vary depending on your market, location, applicant demand, and use of the system. Your success in attracting qualified candidates depends on various factors beyond our control, including your job requirements, industry conditions, and application process.
Legal Compliance
You are solely responsible for ensuring your hiring decisions and recruitment processes comply with applicable employment, discrimination, and privacy laws in your jurisdiction. VSL Hire does not provide legal advice and our services should not be used as a substitute for legal counsel or compliance review.
Limitation of Liability
To the maximum extent permitted by law, VSL Hire's total liability shall not exceed the amount paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
11. Indemnification
You agree to indemnify and hold VSL Hire harmless from any claims arising from:
- Your use of our services in violation of these terms
- Your violation of applicable laws or regulations
- Any discriminatory or unlawful hiring practices
- Infringement of third-party rights
12. Termination
Either party may terminate this agreement at any time. We may suspend or terminate your access immediately for:
- Material breach of these terms
- Non-payment of fees
- Violation of our Acceptable Use Policy
- Legal or regulatory requirements
13. Governing Law and Disputes
These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules.
14. Changes to Terms
We may modify these terms at any time. Material changes will be communicated with 30 days' notice. Continued use of our services constitutes acceptance of the updated terms.
15. Contact Information
For questions about these Terms of Service, please contact us:
- Email: team.vslhire@gmail.com
- Address: 11804 Chateaubriand ave, Orlando, FL, 32836
By using VSL Hire's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
